After successful onboarding, you will receive a welcome pack containing terms and conditions of use, instruction on how to handle deficiencies on the account, pricing, product and service information that will help you operate your account efficiently.
Operating a saving account usually costs nothing [ subscribed services attract fees]
Current account attracts COT – which is a commission on the debit turnover of your account over a period.
Overdrawn balances attract interest
Withdrawal from ATM’s attract fees.
Charges for special services eg. Transfer of money, special clearing of cheques etc.
Returned cheques attract commission.
Issuance of dud cheques attracts penalties; it is also a criminal offence and offending customers may be prosecuted. Frequent (about 3 cheques in a quarter) return of cheques would lead to closure of the account for a period of 1 year.