Following the Bank of Ghana Banking sector reforms aimed at restructuring and strengthening the banking sector by primarily increasing the minimum capital requirement of banks in 2017, an entity was created out of a merger between erstwhile OmniBank and Sahel Sahara banks. Institutions with years of rich banking experience in Ghana. The merger represents one of Ghana’s most successful unions in recent history; an initiative that would not have been possible without our committed shareholders, management and staff.
Driving the decision to merge were further reinforced by the similarities in business model and balance sheets size of both banks; good governance practices and the motivation to take advantage of emerging opportunities while offering unmatched customer service in Ghana’s banking industry.
Following Bank of Ghana’s approval in 2018, OmniBSIC Bank operates as a universal bank licensed by Bank of Ghana under the Specialized Deposit Taking Institutions Act, 2016 (Act 930) with its headquarters at Atlantic Tower, Airport City. The merger that was initially necessitated by the regulator’s requirement has developed into a synergy poised at becoming the number 1 bank in customer service in Ghana.
Vision
To be the number one bank in customer service delivery and value creation for all stakeholders.
Mission
To provide excellent and innovative banking services to our customers through competent employees, extensive delivery channels and technology.
Core Values (CREATE)
C- Creativity
With the array of great talented youth and industry experts, we are committed to creating wealth for our numerous customers through innovative and creative products and services
R- Responsibility
We are a socially responsible Bank, always giving back to the community what we have earned. We aim to be good corporate citizens in our areas of operations and communities.
E- Excellence
Excellence in customer service experience across all touch points is what we strive for. We aim at becoming truly distinct with regards to excellent customer service experience in the Ghanaian
Banking space and beyond. At OmniBSIC Bank service, excellence is integral to our daily business relationships, hence ensuring high service standards our brand promise; ‘Service Excellence’
A- Accountability
We desire and aggressively look for the trait of accountability in our people. We also engender this by ensuring that staff are accountable for their actions/inactions. We therefore strive
to be accountable to ourselves, customers and all stakeholders.
T- Team Work
Cultivating an environment of interdependence from the best “Human Capital” at OmniBSIC Bank. Our success involves recognizing the need to continuously work together and help each
other to achieve our common goals. With team work, we can also achieve the needed synergy to make us truly stronger and better.
E- Enthusiasm
We have an energetic interest in customer obsession and providing value for all our stakeholders. This interest in reflective in how we treat ourselves and serve our customers. Our enthusiasm
is also reflected in the sense of urgency with which we conduct our business.